“When people ask me what to do in the first place during the transformation process, I say, just start, says David Vance, former President of Caterpillar University. – This is probably the best advice I can give.”
On the pages of the blog publishing Chief Learning Officer, David says that in recent years, many of the business executives talk about the prospects of change and the need for continuous development and improvement. For most it means changes in attitudes, way of thinking and processes. In the end, even if the process really can be improved, some people in the company may hold the current state of Affairs. Such will resist change in every way possible.
The head will always hear from subordinates: “We’re not ready for it” “it Will take years before our system can support this” or “we don’t Have all the necessary information to do it.”
As a leader you should not ignore the resistance of any attention. Just start to implement transformational change, no matter how bad it seemed at the moment.
Of course, you have to spend some time and effort on research, analysis and discussion of the proposed changes with other participants in the process. You will need to outline the desired “destination” and decide what you need in order to get there. You will need to take the resistance and to take concrete steps to reduce it. But promise yourself that you will spend all this: there is a specific period of time (six months or 12 months for very large-scale changes). And then you will be transferred to the implementation, even if the plan will continue to seem “imperfect” (and it never will be perfect). Just accept that you will never have all the required resources and you will always doubt whether it is right to do.
If the changes are really complex, identify the steps and stages on the path to achieving them. Even if you can’t fully plan them, shall describe at least the first steps that should be done. It’s amazing how many managers never make the first step, because you can’t get out of the planning stage. They are paralyzed with uncertainty and fear of failure. And it is this fear guarantees failure.